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Shipping Policy

We offer fast shipping!

Delays Due to COVID-19

Reduced freight transport and additional border controls in many countries have caused delays in delivery - please do allow extra time for delivery.

 

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

Processing 

The processing time begins from the date you placed your order. It usually takes 2-5 business days to process your order. Once we've processed it, we can then ship it.

Shipping


Actual shipping times and delivery dates vary depending on the local postal service in your area. Standard shipping/transit times apply as follows:

 

Country/Region

Shipping Method

Cost

Shipping Time

Days

United States

Standard Shipping

Free Shipping

8-16 Business Days

Mon- Fri

United States

Insured & Tracked Shipping

$2.50 USD

8-16 Business Days

Mon- Fri

United States

Priority US Express Shipping

$5.00 USD

5-10 Business Days

Mon- Fri

Denmark Standard Shipping Free Shipping 8-16 Business Days Mon- Fri
Denmark Insured & Tracked Shipping $2.50 USD 8-16 Business Days Mon- Fri

Canada

Standard Shipping

Free Shipping

8-16 Business Days

Mon- Fri

Canada

Insured & Tracked Shipping

$2.50 USD

8-16 Business Days

Mon- Fri

Australia

Standard Shipping

Free Shipping

8-16 Business Days

Mon-Fri

Australia

Insured & Tracked Shipping

$2.50 USD

8-16 Business Days

Mon-Fri

New Zealand

Standard Shipping

Free Shipping

8-16 Business Days

Mon-Fri

New Zealand Insured & Tracked Shipping $2.50 USD 8-16 Business Days

Mon-Fri

Denmark Standard Shipping Free Shipping 8-16 Business Days

Mon-Fri

Denmark

Insured & Tracked Shipping

$2.50 USD

8-16 Business Days

Mon-Fri

 

Shipping Method: FedEx, UPS, USPS, etc

How do you ship packages?

Packages shipped from our US warehouses for the domestic market are shipped through UPS or USPS. Packages for international shipping will be shipped by 3rd party courier service.

Do you ship worldwide?

Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

For further inquiries:

If you have any further questions, please contact our customer services at support@babymaxco.com

Tax

babymaxco.com Include tax in prices & shipping

 

If you have any other questions, please contact us and we will do our best to help you out.

Email: support@babymaxco.com

Working hours: 9 AM to 5 PM (EST) Monday to Friday

Address: Slyngborggade 14, 2th, 8900, Randers C, Midtjylland, Denmark